MANAGED IT SERVICES
It’s your tech monitored, maintained, and optimised.
Frankly, we keep everything working smoothly so you don’t have to.
Active maintenance means more productivity and less chance of an issue arising.
Support is always on hand.
Our team is locally-based on the Gold Coast.
You can sit back and relax while we have you all covered with the best IT practices.
Cost-efficient solution to avoid an expensive and time-consuming fix down the track.
What is Managed IT Services?
Our Managed IT Service is a monthly fixed-price subscription-based support service where we commit to proactively monitor, manage, and maintain your IT system, increase performance, and minimise downtime. It also includes unlimited helpdesk support from our local Gold Coast team and is a flexible subscription model for your convenience.
When you partner with a Managed Services Provider (MSP), you are taking back your time to focus on the parts of your business you do best and that mean the most to you. With a trusted provider, the responsibility of managing and securing a digital environment is off your hands and in the hands of experts who can optimise and support your tech to keep your operations running smoothly.
With the best-suited solutions for your organisation, you can enjoy peace of mind and avoid high expenses with proactive support preventing issues rather than taking a chance on unmonitored technology developing an issue then needing to pay for a fix.
Let's break it down. Managed IT Services mainly consists of:
Desktop Management
Server Management
Network Management
Cloud Management
Asset Inventory Management
+
Helpdesk support from our local team
Why not just pay per hour for an IT fix?
Time is money, especially when ‘break-fix’ IT repairs carry an unknown cost and timeframe. Hidden costs can run into thousands of dollars in downtime and lost productivity while you wait and individually pay for each issue to be resolved. With a Managed IT Service we proactively maintain your IT systems, searching for and resolving issues before they become a problem.
What you get with Managed IT:
In addition to the below standard service inclusions, all our Managed IT Service clients benefit from:
Predictable monthly fees
Server Management
Network Management
Cloud Management
- Unlimited remote helpdesk support
- Server monitoring and maintenance
- Desktop management
- Network management
- Baseline Antivirus, Antimalware (cyber security available)
- Backup and disaster recovery analysis
- Software patch & update management
- Licencing and product renewal management
- Third party liaison services
- Audit and inventory
- Software as a Service (SaaS) administration and assistance (e.g. Microsoft 365)
- Print management
- Hardware procurement, install and maintenance
- Microsoft SharePoint development & maintenance
- Internet Connectivity, VoIP, hosted phone systems
- Spam/web filtering (Smart Firewall deployment)
- Mobile device management
- Cyber security consulting and deployment
- Backup and disaster recovery
- On-site assistance
Is Managed Services worth it?
When you partner with a Managed Services Provider (MSP), you are taking back your time to focus on the parts of your business you do best and that mean the most to you. With a trusted provider, the responsibility of managing and securing a digital environment is off your hands and in the hands of experts who can optimise and support your tech to keep your operations running smoothly.
With the best-suited solutions for your organisation, you can enjoy peace of mind and avoid high expenses with proactive support preventing issues rather than taking a chance on unmonitored technology developing an issue then needing to pay for a fix.
Improved Efficiency
✔ More time up your sleeve
✔ Monitored equipment prevents
disruptive issues
✔ Helpdesk support only a call away
Simple Billing
✔ More time up your sleeve
✔ Monitored equipment prevents
disruptive issues
✔ Helpdesk support only a call away
Peace of mind
✔ More time up your sleeve
✔ Monitored equipment prevents
disruptive issues
✔ Helpdesk support only a call away
What Our Clients Say 💬
We’re proud to deliver excellence, but our customers say it best. Read their experiences and see why they trust us!
Not sure what you need?
We are always happy to chat.
Get in touch with the form below or give our team a call on 1300 307 385
Proudly servicing the Gold Coast for 20 years
